Who we are
We’re an Essex based Supplier & Installer of Quality Canopies, Carports, Verandas, Pergolas & Garden Rooms – covering Essex & Suffolk.
We offer FREE no obligation quotes for residents in Essex & Suffolk.
Our contact details are as follows:
What personal data we collect and why we collect it
Contact Forms, Enquiries & Orders
We currently use Wufoo (https://www.wufoo.com) hosted contact forms on our website. If you submit your details through our Wufoo contact form, your details and proof of form submission will be secured securely within the Wufoo system.
If you make a genuine product or sales enquiry through our contact form, place an enquiry by phone or email, or place and order, your information may also be stored securely in:
- Mailchimp (https://www.mailchimp.com) Email Marketing Software
- Customer Spreadsheet or Document in GSuite (https://gsuite.google.co.uk/intl/en_uk/)
- XERO Software (https://www.xero.com)
If we store your data, it is so we can keep you up to date with our news and updates.
Your phone number and email address may also be uploaded to Facebook (https://www.facebook.com) for the purposes of showing you related adverts and posts that you might be interested in, but nobody other than Facebook will be able to see your details.
If you use our website, your data may be stored in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Like millions of other website owners, we use Google Analytics.
Google Analytics is a piece of software that grabs data about our visitors (you). It’s something like an advanced server log.
What does Google Analytics record?
- What website you came from to get here.
- How long you stay for.
- What kind of computer you’re using.
- And quite a bit more.
What do we do with your data?
The tracking information allows us to better understand the kind of people who come to our site and what content they’re reading. This allows us to make better decisions about design and writing.
Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting.
All of our activity falls within the bounds of the Google Analytics Terms of Service.
You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
Who we share your data with
Wufoo, Mailchimp, Facebook & Xero.
How long we retain your data
If you make a product enquiry, or request to download our marketing information, your details will be securely stored for a maximum of 10 years or until you request for your details to be removed from our database.
What rights you have over your data
If you have made an enquiry with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
If you have made an enquiry with us in person, over the phone, via email, social media or by using our website contact forms, your information may be stored in our password protected software systems and every care will be taken to protect your information.
If you have any concerns regarding the contact information we hold about you, please contact our Data Protection Officer:
How we protect your data
We use secure passwords and take other security measures such as two factor authentication to protect the information we hold about you.
What data breach procedures we have in place
If any data breach takes place, we will inform you as soon as the breach is discovered.